Insurance Repairs

Having your caravan repaired after damage can be a hassle, but using your insurance can make the process smoother. Here’s what you need to know about insurance repairs for caravans:

• Check your caravan insurance policy: The first step is to understand what your caravan insurance covers. Most comprehensive caravan insurance policies will cover damage caused by accidents, storms, hail, fire, theft, and vandalism. Review your policy documents (often called a Product Disclosure Statement or PDS) to see what is included.
• Contact your insurer first: If your caravan needs repairs, contact your insurance company first. They will guide you through the claims process and likely assign you a claim number.
• Option for repairer: Some insurers may have a network of approved repairers you can use. You can also inquire about using a preferred repairer.